AutoCad - Help Desk/Archit Eng & Const - PW - tmw

This contract is an informal, county‑wide procurement for a Premium Certified Helpdesk covering Architecture, Engineering, and Construction services. It was posted by Cuyahoga County and awarded on March 18, 2021, with a very short solicitation window (open March 15–18). The work likely involves providing help‑desk support, technical assistance, and possibly remote troubleshooting for architectural and engineering software tools used by county staff. • Category: INFORMAL procurement, sealed bid, single‑award (vendor not disclosed). • Scope: Helpdesk services for architecture/engineering/construction applications, likely including ticket handling, software support, and user training. • Timeline: Effective March 15, 2021, with award on March 18, 2021; the short duration suggests a rapid‑response or pilot phase.