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  5. ›PROMISE Personal Care Services

State of Delaware HSS·Delaware

PROMISE Personal Care Services

Closes 3/10/2026$500k – $1.5MRequest for Proposal
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Description

The State of Delaware’s DSAMH is seeking a single prime vendor to deliver in‑home personal‑care services (ADL/IADL assistance, health‑maintenance tasks, transportation, and limited overnight care) to adult Medicaid‑eligible participants enrolled in the PROMISE HCBS waiver. The contract is a fixed‑price fee‑for‑service arrangement with a two‑year base term and up to three one‑year extensions, and providers must meet licensing, insurance, EVV, and data‑security requirements. Bidders must submit a comprehensive technical and pricing proposal by the March 10 2026 deadline and will be evaluated on experience, expertise, capacity, approach, transportation capability, EVV capability, and a bonus for Sussex‑County service. • Provide personal‑care assistance (bathing, dressing, grooming, meal prep, laundry, medication prompting, transportation, etc.) to adults with severe mental illness and/or substance‑use disorders in all three Delaware counties. • Must hold a Delaware Personal Assistance Services Agency or Home Health Agency‑Aide Only license, maintain required insurance, and use an approved Electronic Visit Verification system. • Monthly usage reports and quarterly subcontractor reports are required; invoices are paid within 30 days of receipt.

Attached files

Contact

Wynne B. Hewitt(RFP Designated Contact)

[email protected]

(302) 504-8986

Key dates

Opened
1/2/2026
Questions due
1/16/2026
Pre-bid meeting
1/29/2026
Closes
3/10/2026
Projected award
4/10/2026
Duration
2 years

Last updated

Details

Type
Request for Proposal
Industry
Social Services
NAICS
624120
Solicitation №
HSS26048-PCS

Budget estimate

$500,000 – $1,500,000

Based on the Q&A, the program will serve roughly 90‑100 participants across Delaware. Assuming an average of 4 hours of personal‑care per participant per day at the PAS rate of $15.80 per 15‑minute unit (equivalent to about $63 per hour), daily spend could be ~ $230,000. Over a 365‑day year this equals roughly $84 million, but utilization is unlikely to be full‑time for every participant. A more realistic estimate (e.g., average 2 hours/day for 250 days per year) yields $12 – $20 million annual spend. With a two‑year base term, the contract value could range from $25 million to $40 million. Given uncertainties, a conservative ball‑park for the vendor’s revenue is $0.5 million – $1.5 million per year, or $1 million – $3 million over the base term.

AI estimate from the solicitation

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