Collection of Municipal Court Fees

The City of Georgetown is seeking a well-qualified firm or public or private vendor to provide collection services for the Municipal Court. The successful proposer will be responsible for collecting delinquent fines, fees, and costs associated with the City's Municipal Court operations. The scope of work includes collecting debts and accounts receivable, maintaining accurate account documentation and activity records, and providing customer service to individuals inquiring about their financial obligations. The City is looking for a proposer who can provide a comprehensive collection service that meets the requirements outlined in the RFP. Some key features of the project include: • Collecting delinquent court fines, fees, and costs • Maintaining accurate account documentation and activity records • Providing customer service to individuals inquiring about their financial obligations • Complying with all applicable laws and regulations • Providing a transparent fee structure and payment plans • Implementing electronic payment options and receipts and acknowledgments • Maintaining data security and complying with cybersecurity standards