Sectera vIPer Universal Secure Phone Repair

The U.S. Citizenship and Immigration Services (USCIS) is seeking a contractor to perform repairs on thirty‑four (34) Sectera vIPer Universal Secure Phone units. The work must be completed within 120 days of award, and a service agreement will remain in effect for one year from the date USCIS receives the equipment. This is a sole‑source, firm‑fixed‑price purchase order (FFP) with a total award amount not disclosed in the solicitation. The contractor must have the capability to service classified, secure communications equipment, comply with extensive federal security and procurement clauses, and be able to deliver repaired units back to USCIS. The contract will be administered by the DHS/USCIS Office of Contracting in Williston, Vermont. • Repair 34 Sectera vIPer Universal Secure Phones • Completion required within 120 days of award • One‑year service agreement after equipment receipt • Firm‑fixed‑price, sole‑source solicitation (IFB/RFQ) • Must meet DHS/USCIS security, DEI, and export‑control requirements • Primary contact: Charnique Thomas, USCIS Office of Contracting • Work performed at USCIS Office of Information Technology (Williston, VT)