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U.S. Department Of Defense·Virginia

Hand Held Terminals / SOTI Software Requirement

Closes 11/9/2026$2M – $5MRequest for Information
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Description

The Defense Commissary Agency (DeCA) issued an RFI seeking a comprehensive, DoD‑compliant solution to manage and maintain its worldwide mobile‑computing fleet of Zebra handheld terminals. The effort includes software licensing, dedicated server infrastructure, device staging, global logistics, 24/7 technical support, and rigorous cybersecurity compliance, with optional CLINs for periodic technology refreshes. • Annual per‑device SOTI MobiControl subscription for roughly 2,709 Zebra Android handsets. • Full lifecycle hardware support—including rapid‑exchange spares, warranty coordination, and global distribution to CONUS and OCONUS sites. • Dedicated production and test server environments (Windows Server, SQL Server) with RMF/eMASS documentation, 21‑day patch deployment, and DoD PKI integration. • Integration with DeCA’s retail, inventory, and price‑verification systems plus barcode/peripheral management (printers, Bluetooth devices, vehicle cradles). • Mandatory authorized‑partner status with Zebra (Premier) and SOTI, plus compliance with DoD 8140/8570 cybersecurity workforce requirements and Section 508 accessibility.

Attached files

Contact

Nicole Tokash

[email protected]

Key dates

Opened
10/29/2026
Questions due
11/3/2026
Closes
11/9/2026

Last updated

Details

Type
Request for Information
Industry
Information Technology and Software Development
NAICS
541519
Solicitation №
HHT_SOTI

Budget estimate

$2,000,000 – $5,000,000

No contract value is disclosed. A reasonable ball‑park can be derived from the scope: ~2,709 devices at an estimated $200‑$250 per device per year for SOTI licensing (~$540‑$677 K); dedicated server setup and annual operations perhaps $150‑$250 K; turnkey staging, imaging, logistics at $100‑$150 per unit (~$270‑$406 K); and procurement of new rugged Android handsets (~$1,000‑$1,200 each, totaling $2.7‑$3.2 M). Adding professional services and support could bring the total annual spend to roughly $3 M‑$5 M. Therefore the expected award value is estimated between $2 M and $5 M.

AI estimate from the solicitation

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