Description
The Department of Veterans Affairs is seeking a qualified vendor to provide full‑service parking attendant (valet) operations at the Richmond VA Medical Center. The contractor will staff and manage valet services, operate a booth, handle vehicle key control, provide wheelchair assistance, and maintain supplies and equipment. The incumbent currently employs 11 attendants plus a supervisor across four shifts (7 AM‑3 PM, 9:30 AM‑3 PM part‑time, 10 AM‑6 PM, 1 PM‑6 PM) and serves approximately 500‑600 vehicles per day. The VA expects a 10‑minute wait standard for vehicle retrieval and requires the vendor to meet or exceed this metric. The contract value of the prior award was $2.29 M; the new contract will replace the incumbent and continue service for an unspecified period.
• Location: Richmond VA Medical Center, Virginia
• Service Hours: 7 AM‑6 PM, Monday‑Friday (with limited holiday coverage)
• Staffing: Minimum 11 attendants + on‑site supervisor; shift coverage required
• Vehicle Volume: ~500‑600 cars/day; peak month 7,553 cars (April 2026)
• Facility Requirements: Booth or locking podium, electrical service, secure storage for wheelchairs and supplies
• Performance Metric: 95 % of vehicles retrieved within 10 minutes
• Contract Value of Prior Award: $2,293,285.62
• Expected Duration: Not specified (likely multi‑year)
• Evaluation Emphasis: Technical/Management approach and past performance weighted more heavily than price.