Description
This solicitation (RFB‑IS‑27200110) seeks a vendor to provide annual maintenance and support services for the SPOK software platform used at several Los Angeles County medical facilities. The contract is brand‑specific (SPOK, Inc.) and covers five separate console installations (LA General Medical Center, Rancho Los Amigos National, Olive View Medical Center, Harbor‑UCLA Medical Center – two line items). Services are to be delivered electronically, with no physical goods, and must include all required procurement forms (Appendix A). The award period runs from 25 Sept 2026 to 24 Sept 2027 (one‑year term). Bids are submitted exclusively via the County’s Vendor Self‑Service (VSS) portal; paper bids are not accepted. The County emphasizes local (Los Angeles/California) preference and requires various certifications, insurance, and compliance documentation.
• Software maintenance & support for SPOK console applications
• Five distinct line items, each a one‑year renewal (09/25/2026‑09/24/2027)
• Brand‑specific – only SPOK, Inc. products accepted
• Electronic delivery, non‑taxable, no physical shipping required
• Mandatory submission of Appendix A forms and insurance certificates
• Deadline for questions: 24 Aug 2026 12:00 PM; bid deadline: 2 Sept 2026 12:00 PM
• Contract award date not disclosed; performance evaluation annually