The Mission and Installation Contracting Command – Fort Leonard Wood is conducting market research to identify parties with the capability to provide Audio Visual/Information Technology (AV/IT) Support services. The services required include maintaining AV/IT systems, providing upgrades, and ensuring system integrity, interoperability, and compliance with applicable standards. The contractor will be responsible for providing AV/IT support for facilities maintained by the contractor, including classrooms, conference rooms, and event spaces. The support services will include help desk support, event support, and training and user support. The contractor must comply with all applicable regulations, standards, and references, including Department of War (DoW) Instructions and Directives, Army Regulations (AR), and NIST Special Publication 800-171.
Some key points to consider are:
• The contractor shall provide all personnel, materials, supervision, and other items necessary to deliver AV/IT services.
• The contractor shall ensure that all AV/IT systems remain operationally ready, secure, and aligned with the mission requirements of the Maneuver Support Center of Excellence (MSCoE) G6.
• The contractor shall provide comprehensive operator training, troubleshooting assistance, and AV/IT system use support to all authorized users.
• The contractor shall maintain a fully staffed AV/IT Help Desk during all regular business hours to support AV/IT system users.
• The contractor shall provide weekly, monthly, and annual reports to the Contracting Officer's Representative (COR) detailing AV/IT system performance, maintenance activities, and user support.
Some benefits of this opportunity include:
• The chance to work with a prominent government agency and contribute to the success of their mission.
• The opportunity to provide a wide range of AV/IT support services, including help desk support, event support, and training and user support.
• The potential for long-term contract awards, with a total potential contract duration of 60 months.