Description
The National Institutes of Health (NIH) is seeking a service contract to maintain optimal performance of the Attune NxT Flow Cytometer, which is used to characterize circulating immune cells in patients with sepsis, ARDS, acute lung injury, and dengue. The contract will include coverage for repairs, maintenance, and technical support. The service contract is required to ensure reliable and consistent experimental results. Key aspects of the contract include:
• Guaranteed 2 business day on-site response
• One planned maintenance visit per year
• Repairs and replacement parts
• Computer and software coverage
• Priority telephone and e-mail access to technical support
The contract will be awarded on a non-competitive basis to Thermo Fisher Scientific, the manufacturer of the Attune NxT Flow Cytometer.