The National Institute on Drug Abuse (NIDA) is seeking a service contract to support the operation of a BBI-piPET-UHR positron emission tomography (PET) scanner. The purpose of this acquisition is to acquire a preventative maintenance and service package to ensure continued high-quality imaging performance of the scanner. The scope of work includes one annual preventative maintenance service call, official software updates, diagnostic service, telephone support, equipment repair, and replacement parts. The contractor will be required to provide written documentation of the services performed. The period of performance is from July 1, 2026, to June 30, 2027, with two option periods.
• The contractor must provide OEM-trained and authorized technicians.
• The contractor must provide a detailed written report of any service and/or preventative maintenance within 24 hours of service being performed.
• The contractor must have access to proprietary parts and test instrumentation for effective repair in case of malfunction.
• The contractor must provide labor and parts coverage, extended coverage hours, on-site labor response, technical telephone response, and planned maintenance.
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