TRANSLATION SERVICES REQUEST FOR PROPOSALS (“RFP”)

The New York City Administration for Children's Services (ACS) is seeking a professional language service provider to offer translation services, including written documents, transcription, voiceover, captioning, and website translation. The provider must meet industry standards for language services and quality management, and comply with relevant laws and regulations, such as Local Law 73 and the Americans with Disabilities Act. The contract term will be from July 1, 2026 to June 30, 2029. Key responsibilities will include: • Providing effective project management and technical support • Meeting or exceeding industry standards for language services and quality management • Ensuring compliance with relevant laws and regulations • Providing interpretation and translation services for limited-English proficient and deaf/hard-of-hearing families • Ensuring best practices for casework with limited-English proficient and deaf/hard-of-hearing families