The City of Worcester seeks a qualified contractor to provide comprehensive, 24/7 traffic‑signal maintenance, repair, and improvement services for roughly 175 signal‑controlled intersections and associated devices for a one‑year term (with up to two additional one‑year extensions). The contractor must respond to service calls within two hours, supply temporary signals at no extra cost during outages, and adhere to strict safety, noise, prevailing‑wage, and M/WBE requirements. The award will go to the lowest responsible and responsive bidder that meets all licensing, bonding, insurance, and certification criteria.
• Full‑service maintenance covering troubleshooting, part replacement, timing adjustments, and controller programming.
• Emergency response (< 2 hr) and after‑hours notification obligations, with penalties for missed response times.
• Mandatory weekly certified‑payroll reporting, M/WBE utilization reporting, and compliance with Wage‑Theft Prevention Ordinance.
• Required performance and payment bonds equal to the contract sum, and a 5 % bid security.
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