Description
The Defense Health Agency (DHA) is seeking feedback on the second draft of the TRICARE Overseas Program (TOP) 2028 Request for Proposal (RFP). The TOP contract provides healthcare support services to TRICARE beneficiaries in locations outside the fifty United States and the District of Columbia. The contract includes services such as developing and maintaining private sector networks, completing TRICARE eligibility verification and enrollment, providing customer service and call center support, clinical operations, beneficiary and provider education and marketing, claims processing and coding, medically necessary evacuations (medevacs) and translation services, and collecting medical documentation. The DHA is contemplating a new single-award, predominately fixed-price TOP services contract with a potential total allowable period of performance of 10 years and 6 months.
• The contract will include a 1-year base period for transition-in, eight 1-year option periods for health care delivery, a 1-year transition-out period, and a potential 6-month extension of services.
• The DHA is requesting that interested parties submit questions or comments on the draft RFP, as well as a capability statement or answers to questions for the industry.
• The Government is also offering potential offerors the opportunity to request historical TOP information.