The Veterans Benefits Administration (VBA) is conducting market research for a managed service to fulfill Privacy Act and FOIA records requests. The solution must combine automation, artificial intelligence, and human review within a secure VA system, delivering electronic records with quality controls, scalability, and continuous modernization. Vendors with access to the GSA Market Research as a Service (MRAS) RFI should submit through that channel; others must use the SAM.gov RFI. The solicitation seeks company information, GSA contract numbers, socioeconomic status, and a point‑of‑contact. No pricing, schedule, or award details are disclosed at this stage.
• Managed‑service model for privacy‑act/FOIA request processing
• Required capabilities: AI‑driven automation, secure VA integration, electronic delivery, quality assurance, scalable processing
• Vendors must respond once, either via GSA MRAS RFI or SAM.gov RFI
• Information requested includes company profile, UEI, GSA contracts, and socioeconomic classifications
• This is a market‑research RFI; no formal bid, award date, or contract value is provided.
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