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Mississippi

Request for Quotation: Integrated IVR/Communication System with AI capabilities for PioneerRx

Closes 10/19/2026$100k – $300kRequest for Quotation
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Description

The George County Pharmacy, part of the George Regional Health System, is seeking price quotations and a brief feature summary for an integrated IVR/communication platform with AI capabilities that will seamlessly integrate with its existing PioneerRx pharmacy management system. The solution must replace the pharmacy’s current 12‑line telephone setup, support a high prescription volume (approximately 18,000 scripts per month), and be provided on a three‑year licensing/maintenance term. Vendors are asked to detail software licensing or subscription fees, implementation/setup costs, and confirm live integration capability with PioneerRx. The procurement is driven by a federally funded rural health grant, requiring adherence to federal procurement standards and competitive quotation. • Replace 12 legacy phones with IVR‑compatible hardware. • Provide AI‑enabled patient communication (voice, SMS, etc.). • Integrate directly with PioneerRx for prescription‑related notifications. • Offer a three‑year subscription/licensing model. • Submit a high‑level price quote and feature summary by October 2 2026.

Attached files

Contact

Melanie Sigler

[email protected]

Key dates

Opened
10/14/2026
Closes
10/19/2026
Duration
3 years

Last updated

Details

Type
Request for Quotation
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
4626-20261013143832 GRHS

Budget estimate

$100,000 – $300,000

No explicit budget is disclosed. Based on a mid‑size pharmacy (18 K prescriptions/month), replacement of 12 phones, AI‑enabled IVR software, three‑year licensing, and implementation services, a typical contract could range from low‑six figures to low‑seven figures. Factors influencing the final amount include the chosen licensing model (per‑user vs. per‑site), extent of customization for PioneerRx integration, hardware costs for the phone system, and any ongoing support or maintenance fees.

AI estimate from the solicitation

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