J065--Synaptive Modus X Robotic Exoscope Service

The Department of Veterans Affairs is conducting a market‑research Sources‑Sought notice to identify qualified vendors capable of providing full‑service maintenance, clinical support, and 24‑hour telephone assistance for the Synaptive Modus X robotic microscope and associated BrightMatter systems at the Portland VA Medical Center. The effort includes on‑site support, preventive maintenance, software health checks, and strict uptime requirements, with all labor, parts, and travel costs covered under a firm‑fixed‑price contract. Respondents must be registered in SAM, indicate their small‑business status, and demonstrate authorization to service or manufacture the listed equipment.