Description
The Department of Veterans Affairs (VA) Regional Procurement Office East (RPOE), Network Contracting Office 4 (NCO 4) intends to award a sole source firm fixed price contract to Teleflex LLC for the preventive maintenance and repairs of two Teleflex AC3 Series Intra-Aortic Balloon Pumps at the Wilkes Barre VA Medical Center. The pumps provide microprocessor-controlled cardiac support and are used to treat patients with impaired left ventricular function. The contract includes all preventive maintenance and corrective maintenance repairs, as well as 24/7 technical telephone support. The contractor must provide a fully qualified Field Service Engineer (FSE) and a backup FSE, and must comply with various regulations, including OSHA and HIPAA.
• The contract is for a base year plus two options.
• The contractor must provide all required services within normal business hours (8:00 AM to 4:30 PM (ET) M-F), excluding holidays.
• The contractor must provide customer service 24 hours a day, 7 days a week, and all holidays.
• The contractor must notify Biomedical Engineering and the Police service when they arrive on site and must schedule all preventive maintenance with Biomedical Engineering.
• The contractor must provide written estimates of costs for any repairs required outside of the normal hours of coverage.