Description
This solicitation seeks a qualified vendor to provide a RedHat operating system service contract—including support, maintenance, and warranty services—for the Department of Veterans Affairs’ Phoenix VA Healthcare System. The contract will run for a five‑year period of performance from October 1 2026 through September 30 2031, covering the VA’s network infrastructure and ensuring continuous OS availability and compliance. The award will be a single‑source, indefinite‑delivery/indefinite‑quantity (IDIQ) style service agreement under a set‑aside for Service‑Disabled Veteran‑Owned Small Businesses (SDVOSBC).
• Provide RedHat OS support, patches, and updates (with warranty and “B+4” extensions).
• Deliver on‑site and remote troubleshooting for VA’s clinical and administrative systems.
• Maintain compliance with VA security and data‑privacy standards.
• Offer a five‑year performance window with potential for extensions.
• Must be an SDVOSBC or meet set‑aside requirements.