Description
The U.S. Department of Labor (DOL) is seeking input from industry regarding a potential automation project for three parking garages at the Francis Perkins Building (FPB) in Washington D.C. The project aims to modernize the parking management system, including access control and assessments, and provide a full-service parking management system with online web and mobile-enabled payment processes. The contractor shall provide 24/7 customer service via voice, text, web messaging, and email. The key requirements include:
• Providing a fully automated parking management system
• Offering online web and mobile-enabled parking application and payment process
• Managing the parking application process, including quality control of applicants' input
• Providing an online dashboard for government officials to track garage usage in real time
• Providing 24/7 customer service via voice, text, web messaging, and email
The DOL is seeking feedback from industry on the anticipated timeline to complete automation requirements, proposed monthly and daily parking rates upon automation completion, and any other information that can help make this effort successful.
Attached files
Contact
Jeremy Keator(Contract Specialist)