The U.S. Department of Veteran Affairs (VA) is seeking information and sources capable of providing medical terminology and coding training for Government employees and supervisors processing medical claims. The course should provide a fundamental understanding of medical terminology and coding, promote knowledge retention, and maintain a workforce capable of effectively processing customers' medical claims. The training should be inclusive, with a certificate provided upon successful completion. The vendor should have experience delivering in-person and virtual medical terminology and coding training, with instructors holding current certifications.
• The training should cover medical terminology foundations, coding fundamentals, body systems terminology, hands-on coding practice, and third-party reimbursement concepts.
• The vendor should describe their approach for virtual delivery, including engagement tools, technical setup, and classroom management.
• The vendor should confirm their ability to deliver training materials 3-5 business days before each course and provide student certificates within 5 business days after each course completion.
• The vendor should describe their quality assurance practices and how they will ensure compliance with key performance standards.
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