Description
The City of Wilmington seeks a comprehensive, vendor‑owned parking‑management and enforcement solution for its five garages and three surface lots. The contract covers hardware (LPR cameras, magnetic/ultrasonic sensors, LED occupancy signage), software integration (real‑time occupancy, mobile payments, enforcement alerts), network provisioning, and ongoing support, with a phased rollout beginning with the Skyline Center garage. The solution must integrate with existing city systems (TIBA PARCS, IPS, various mobile‑payment providers) and meet strict performance and SLA criteria.
• Provide LPR camera systems (≥ 98 % read accuracy) and occupancy sensors with long‑life batteries and rugged enclosures.
• Deliver and install weather‑proof LED occupancy signs, integrate payment platforms, and enable mobile/web enforcement tools.
• Supply network connectivity for garages lacking infrastructure, conduct 30‑day UAT, and provide warranty, training, and SLA‑based support for a three‑year base term (optional two‑year renewal).