Nikon TiE2 confocal Service Agreement

The National Institutes of Health (NIH) is seeking a service agreement for the Nikon AX-SHR confocal microscope system. The contract will be for a period of 12 months and will require the contractor to provide all necessary services, qualified personnel, material, equipment, and facilities to perform services and preventative maintenance for the microscope system. The contractor must provide a service agreement with a 12-month period of performance, parts, labor, and travel included at no additional cost to the government, priority response time for service calls within 48 hours, and detailed service reports for each maintenance and repair visit. • The contract will cover the AX Scanner and Controller, LUA-S4 Laser Fixture, Detector Unit, and Ti2-E main body. • The contractor must provide genuine OEM replacement parts as needed for repairs. • The contractor must perform calibrations and preventative maintenance and provide documentation outlining the performance attributes of the equipment being serviced. • The government will coordinate with the vendor to schedule preventative maintenance visits and provide access to the facility and units being serviced.