Description
The North Dakota University System (NDUS) is seeking a comprehensive Interlibrary Loan (ILL) and resource‑sharing management system to serve both North Dakota and South Dakota academic, public, K‑12, and specialty libraries. The contract will cover software licensing (or SaaS), implementation, data migration, training, ongoing support, and professional services, with strong accessibility (WCAG 2.1 AA), security (FIPS‑140‑2 encryption, PCI‑DSS), and data‑location requirements. Vendors must submit full technical and cost proposals by 20 Mar 2026, and the solution must be operational by 30 Jun 2027.
• Core functional requirements: request lifecycle management, matching logic, cancellation workflow, routing, reporting, and patron/ staff web portals.
• Mandatory integrations: support for existing ILS platforms (Alma, Polaris, Destiny, Koha, Horizon, etc.) via NCIP/APIs; accessibility compliance and a VPAT.
• Contractual obligations: up to $1 M total first‑year cost (implementation ≤ $550 k, annual ≤ $450 k), 30‑day warranty, 45‑day invoice payment terms, retainage, insurance, and data‑breach notification within 12 hours.