Description
The Defense Information Systems Agency (DISA) is seeking support for the Correspondence and Task Management System (CATMS), a mission application that provides an integrated system and process for managing the lifecycle of official correspondence for the Secretary and Deputy Secretary of Defense. The system also provides task management capabilities for internal OSD tasks and coordination requests. The follow-on effort will include services such as software development, system engineering, sustainment, and support to the J6 C4 staff, as well as user training and help desk services. The contract will be awarded to Accenture Federal Services, LLC, the incumbent contractor, due to their unique qualifications and access to the source code for the Task Management Tool (TMT) software.
Key features of the contract include:
• Automating the dissemination and reporting of actions, tasks, requests for information, awards, and decorations
• Providing transparency and metrics to identify workflow bottlenecks and create efficiencies
• Utilizing agile software development techniques to quickly respond to Government requirements
• Reducing overall lifecycle support costs by limiting the need for additional operations and maintenance support
• Providing user training for 6,100 users and help desk and technical support services