Description
Erie County is seeking qualified providers to deliver community‑dispute‑resolution (CDR) services for youth and families served by the Department of Social Services. The work must be trauma‑informed, culturally‑sensitive, and solution‑focused, with language‑access and ADA accommodations, and must meet strict performance metrics and reporting requirements. Providers will be reimbursed on a pay‑for‑performance basis, up to a total of $60,000 for FY 2026‑27, with administrative overhead capped at 15 % of direct service costs.
• Deliver CDR services on an hourly basis, ensuring referral response ≤ 2 business days and case completion ≥ 80 %.
• Maintain comprehensive documentation, monthly invoicing, and annual performance reports including equity impact analysis.
• Provide qualified staff, including language‑access and ADA coordinators, and meet all certification, insurance, and “works made for hire” IP requirements.