Description
The Peace Corps' Office of Health Services requires a continuation of the commercial Global Anonymous Sexual Assault Hotline Services currently provided by Magellan Federal. The hotline services include live, confidential crisis counseling, providing information about referrals and Peace Corps' sexual assault reporting options, and other related services. The hotline is available to all serving Peace Corps Volunteers and staffed 24 hours a day on a year-round basis.
Key features of the job include:
• Live, confidential crisis counseling
• Providing information about referrals and Peace Corps' sexual assault reporting options
• Other related services
• 24/7/365 availability
• Telephone, online chat, helpline call back, helpline text, helpline website, and helpline mobile app services
The Peace Corps requires the continuation of the current hotline services solution, PCSaves, as no similar service can be stood up and operational prior to the termination of the current task order.