The City of San Diego’s Economic Development Department is seeking a cloud‑based Grants Management System (SaaS) to centralize, track, and report on local and federal grant programs. The solution must support multi‑phase application workflows, public‑facing portals for external grant recipients, robust financial and reporting capabilities, and integration with existing City systems (SAP, OKTA, ArcGIS, etc.). The contract is a three‑year initial term with two optional one‑year extensions, and the vendor must provide implementation, licensing, support, training, and optional add‑on modules.
• Core functionality: grant intake, workflow routing, document repository, budgeting, reimbursement, compliance reporting, and public portal.
• Technical requirements: SaaS delivery, WCAG 2.1 AA/Section 508 accessibility, 99.9 % uptime SLA, integration with City IT stack, data‑ownership and export provisions, robust security (SSO via OKTA, encryption, patching).
• Deliverables: implementation services, data migration, system configuration, three environments (dev/test/production), training for up to 100 users, ongoing annual support, and optional AI‑enabled modules.