Description
The City of Cincinnati is seeking a contractor to operate and manage the Lindner Family Tennis Center at Lunken Playfield, providing tennis and pickleball facilities and programming. The contractor will be responsible for daily operations, staffing, maintenance, and customer service. The city is looking for a contractor with experience in managing multi-surface tennis and pickleball facilities, as well as a proven track record of operational excellence, program innovation, and strategic facility development. The contract will be for a base term of three years, with the option to extend for up to two additional one-year terms.
Some key responsibilities of the contractor will include:
• Scheduling and coordinating tennis and pickleball leagues and tournaments
• Staffing and managing staff, including hiring, onboarding, and scheduling
• Promoting and providing professional tennis and pickleball lessons
• Overseeing daily cash handling and deposits
• Managing web content and social media
• Coordinating with vendors for repairs and maintenance
• Ensuring quality customer service and responding to customer concerns
The city is committed to equity and inclusion, and the contractor will be expected to develop and implement inclusive and equity-focused programming, including outreach and engagement strategies to connect underrepresented communities to tennis and pickleball.