RFP - FMLA MANAGEMENT ADMINISTRATION

Cherokee Nation seeks a comprehensive, electronic FMLA & leave‑management administration system for its 6,700‑employee workforce. The solution must be user‑friendly, HIPAA‑compliant, integrate with existing HR/Payroll platforms (Infor GHR and UKG), provide multi‑channel communications, and meet strict service‑level expectations. Vendors must submit a single consolidated proposal, demonstrate relevant experience, and carry extensive insurance coverage; Indian‑owned firms with TERO certification receive preference. • Core deliverable: End‑to‑end FMLA, military caregiver, qualifying exigency, and other leave administration for ~6,700 employees. • Integration requirement: Seamless data exchange with Infor GHR and UKG (weekly refresh, SFTP preferred). • Compliance & security: HIPAA‑compliant handling, 99.9 % uptime, 4‑hour RPO, 5‑day legal notice SLA, U.S. data hosting, and extensive liability/cyber insurance. • Implementation: 90‑day hyper‑care, training webinars, ongoing support, and optional five‑year renewal.