After Hour Medication Order Verification

The Iowa Department of Health and Human Services is seeking bids from qualified service providers to provide remote medication order verification services for the pharmacy at the Cherokee Mental Health Institute (CMHI) and Civil Commitment Unit for Sexual Offenders (CCUSO) after normal business hours, holidays, and weekends. The contractor will be required to provide order verification coverage, have a licensed pharmacist available for consultation, and maintain certain performance measures such as average turnaround verification time and accuracy rate. The contract is expected to have an initial 1-year term with the option to extend for up to 5 additional years. • The contractor must be a licensed pharmacist registered with the Iowa Board of Pharmacy. • The contractor must provide order verification coverage after hours, weekends, and on state-paid holidays. • The contractor must maintain an average turnaround verification time of 60 minutes or less for 90% of orders. • The contractor must maintain an accuracy rate of 98% or higher. • The contractor must be responsive to consultation within 60 minutes for at least 90% of requests.