NATO Request for Information: E-Invoicing Solutions and Services (Inbound & Outbound)

The NATO Communications and Information Agency (NCIA) is conducting market research to gather information on commercially available e‑invoicing solutions and managed services that can support both Accounts Payable (AP) and Accounts Receivable (AR) processes across NATO entities. The agency seeks vendor capabilities, functional and technical specifications, integration approaches, security posture, and cost estimates to shape a future acquisition. This RFI is informational only and does not constitute a solicitation for bids. • Scope includes inbound (AP) and outbound (AR) e‑invoicing, support for multiple invoice standards (Peppol, national networks, EN16931, UBL, etc.), and integration with existing on‑premise Oracle E‑Business Suite as well as future cloud ERP. • Desired capabilities cover AI‑driven invoice validation and PO matching, exception handling, reporting to tax authorities, scalability for multiple NATO commands, and robust security/compliance. • Vendors must be incorporated in a NATO member country and provide a non‑binding ROM estimate, solution overview, implementation methodology, and potential roadmap.