Administration of Direct Toilet Installation Program

The City of Ventura is seeking a qualified contractor to act as the third‑party administrator for its Direct Toilet Installation Program. The contractor will manage the full lifecycle of the program – from online application creation and intake, through verification, scheduling, removal of existing toilets, supply and installation of new water‑conserving units, to disposal and post‑installation warranty support. The scope also requires bilingual (English/Spanish) call center support, maintenance of detailed records, compliance with CAL‑OSHA and local permitting, and provision of a State‑C36 plumbing contractor license. The program budget for the first year is $120,000 and includes up to 200 toilet installations. The contract term is one year with up to four one‑year renewal options (maximum five years). • Mandatory pre‑bid meeting (online) on 9/15/2026 – attendance required. • Questions due by 9/16/2026. • Proposal deadline 9/29/2026 (hard copy + PDF). • Required licenses, insurance, and a City business license. • Evaluation based on qualifications, program knowledge, price/value, and proposal completeness.