Description
The NATO Communications and Information Agency (NCIA) is seeking information from industry partners to support the maintenance of NATO-wide studio video teleconferencing (VTC) systems and associated audio-visual (AV) capabilities. The goal is to ensure the continued availability, reliability, security, and operational effectiveness of VTC and AV services used to support NATO meetings, briefings, and other mission-critical communications.
Some key aspects of the job include:
• Providing VTC maintenance services, including preventive maintenance, corrective maintenance, technical support, on-site and remote assistance, configuration support, lifecycle advice, and operational AV/VTC support.
• Managing the maintenance support program in accordance with a Maintenance Support Plan and the requirements of the contract.
• Providing remote technical assistance and completing maintenance support performance reporting and reviews.
• Ensuring all support activities comply with applicable NATO security, information assurance, configuration management, and access control requirements.
Attached files
Contact
Esteban Diaz(Senior Contracting Assistant)