Request for Information (RFI) - NOAA Requirement CIMS PACS/VSS

NOAA’s Office of the Chief Information Officer is issuing this RFI to gather industry input for planning and requirements development of its Critical Infrastructure Management Services (CIMS) program supporting the Enterprise Physical Access Control System (ePACS) and Enterprise Video Surveillance System (eVSS). The contractor would be expected to provide all labor, tools, materials, equipment, and transportation necessary to perform preventative maintenance, on‑site technical support, component‑level repairs, hardware acquisition, and installation of ePACS/eVSS equipment across multiple NOAA facilities. The scope excludes enterprise‑level engineering, software management, licensing, training, and core IT operations, which remain under CIMS. • Site‑level preventive maintenance and rapid‑response repairs for physical security hardware. • On‑site technical support, hardware acquisition, and installation of access‑control and video‑surveillance equipment. • Alignment with NOAA’s enterprise security architecture, standards, and lifecycle plans while supporting expansions and upgrades.