The Department of Veterans Affairs is seeking a sole source, 3-year, single award, fixed price indefinite delivery/indefinite quantity contract for Omnicell maintenance services to support equipment and software at VISN 23 sites. The contract includes all necessary licensing, software, hardware, mounting solutions, labor, materials, tools, parts, equipment, components, testing, training, technical support, maintenance, repair, and project management to maintain and support Omnicell equipment. The contractor must provide 24-hour telephone support and on-site support for both critical and non-critical system issues, including software updates and upgrades.
• The contract is for a fixed price of $2,355,943.50.
• The contract is for a period of 3 years.
• The contractor must provide all necessary licensing, software, hardware, and labor to maintain and support Omnicell equipment.
• The contractor must provide 24-hour telephone support and on-site support for system issues.
• The contract is a sole source contract due to the proprietary nature of the Omnicell system and the lack of other qualified contractors.