Description
The Department of Veterans Affairs is seeking a contractor to provide maintenance and sustainment services for the ViewPoint automated temperature and humidity monitoring system at the Amarillo VA Health Care System and its associated Community Based Outpatient Centers. The contractor will be responsible for providing software and hardware support, including annual software license and version updates, patches, and bug fixes, as well as extended hardware warranty and replacement of damaged assets. The contractor will also provide remote monitoring, support services, and recalibration hardware and services for the temperature and humidity sensors and probes. The contract has a period of performance of 12 months and will require the contractor to work on site at the VAMC facilities and remotely if needed.
• The contractor must provide software maintenance, including annual software license and version updates, patches, and bug fixes.
• The contractor must provide hardware maintenance, including extended hardware warranty and replacement of damaged assets.
• The contractor must provide support services, including remote monitoring, troubleshooting, and performance enhancement.
• The contractor must provide recalibration hardware and services for the temperature and humidity sensors and probes.
• The contractor must work on site at the VAMC facilities and remotely if needed.