Description
The Department of Cannabis Control is seeking a contractor to provide Accela software services, including configuration and maintenance services for its two Accela platforms. The contractor will be responsible for providing expert-level Accela configuration support to keep pace with the frequent changes in the cannabis regulatory environment. The scope of services includes providing Accela managed application services, professional services, and other related tasks. The contractor must have a valid SLP contract issued by DGS prior to responding to the RFO.
Key aspects of the job include:
• Providing Accela configuration support
• Maintaining two Accela platforms
• Aligning with statute, regulatory, and business process improvements
• Providing a minimum of 640 service hours per month
• Submitting monthly timesheets and invoices
• Obtaining prior approval for any replacement staff
• Maintaining confidentiality of data and information