Description
The California Department of Corrections and Rehabilitation (CDCR) seeks a vendor to provide document‑remediation services that make PDFs and related files accessible in accordance with WCAG 2.1 AA and California accessibility statutes. The contractor will receive electronic batches of PDFs (and occasional Word files), perform accessibility audits, add alternative text, correct colour contrast, fix reading order, apply OCR where needed, and certify each file as compliant. Turn‑around expectations are four business days for regular work and faster for expedited requests, with up to two correction cycles per document at no extra charge. The contract is a one‑year, time‑and‑materials agreement with a ceiling of $60,000 and may be extended for a second year.
• Remediate PDF/Word documents to meet WCAG 2.1 AA, Cal. Gov’t Code §§ 7405, 11135, 115465.7.
• Validate each file with PAC and GrackleDocs (zero‑error acceptance) and provide a certification statement.
• Follow strict timelines: acknowledge receipt within 24 hours, correct errors within 2 business days, and deliver 80 % of regular‑turnaround packages within 4 business days.
• Submit a single, combined PDF/Word bid package containing cover letter, bidder declaration, rate sheet (per‑page rates), payee records, insurance proof, and any applicable SB/DVBE certifications.