NATO Business Opportunity: Provision of Network Managed Services L1/L2 Operations & Obsolescence Management

The NATO Communications and Information Agency (NCIA) is seeking a provider for Network Managed Services L1/L2 Operations & Obsolescence Management. The provider will be responsible for managing the obsolescence of network hardware and software, as well as providing day-to-day operations support for LAN, WAN, and Transmission activities. The provider must have security-cleared, on-site staff and follow NATO guidelines and processes. The contract is anticipated to start in Q4 2026 and end in Q4 2029. • The provider will be required to manage the obsolescence of network hardware and software, including inventory, end of support, and end of life management. • The provider will be responsible for developing a yearly project roadmap for devices that require upgrade or replacement. • The provider will be required to provide weekly, monthly, and quarterly reporting on project progress and status. • The provider will be responsible for managing the Change process and coordination of delivery of hardware to sites, on-site technicians, and disposal of obsolete hardware.