12319826R5000 Retailer Investigations

The United States Department of Agriculture (USDA) is seeking a contractor to support the integrity of the Supplemental Nutrition Assistance Program (SNAP) by providing non-personal services in support of retailer investigations. The contractor will be responsible for conducting investigations of retailers suspected of committing SNAP fraud, recommending approaches for identifying emerging methods of potential retailer fraud, and coordinating with state and local partners in the investigation of SNAP fraud. The contractor will also be required to provide daily summaries of investigative activity and monthly management reports. The contractor must ensure that all investigative activities are conducted in a lawful, ethical, and professionally sound manner, and that all personnel assigned to this requirement meet the minimum qualifications and characteristics outlined in the Performance Work Statement. • The contractor must have a minimum of five years of investigative experience and demonstrate a high degree of self-discipline, integrity, and moral character. • The contractor must possess a minimum of five years of senior management experience, demonstrating the ability to resolve client issues and conduct management and technical reviews to ensure quality. • The contractor must have a minimum of two years of experience managing a nationwide field staff supporting Government projects. • The contractor must ensure that all personnel assigned to this requirement meet the minimum qualifications and characteristics outlined in the Performance Work Statement. • The contractor must conduct investigative passes at all retail stores identified by the Food and Nutrition Administration (FNA) in the assigned Requests for Investigation (RFI). • The contractor must enter all results of investigative passes into the designated FNA system or report them to FNA within 24 hours of the date and time the passes were conducted.