The VA is conducting a market‑research Sources‑Sought (RFI) to identify qualified vendors capable of providing comprehensive physical‑security systems maintenance, testing, and project‑management services for the Michael E. DeBakey VA Medical Center and associated VA clinics throughout Texas. The effort includes preventive and corrective maintenance of access‑control, CCTV, alarm, and parking‑gate equipment; 24 × 7 × 365 emergency response; regular software/firmware updates; a $150,000 annual repair‑and‑replacement allowance; and extensive training and documentation requirements. Vendors must be authorized OEM distributors, comply with the Non‑Manufacturer Rule, and be able to demonstrate relevant certifications and small‑business status.
• Provide full‑scope preventive/corrective maintenance for all listed security hardware across multiple VA sites.
• Deliver monthly testing of duress switches, motion detectors, code‑blue stations, anti‑ligature alarms, access‑controlled doors, fire‑exit doors, and perimeter gates, with barcode‑verified reporting.
• Maintain a 24/7 emergency response capability (minimum 20 days per month) and submit detailed service reports via Building Reports.com.
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