Description
The Department of Veterans Affairs is seeking a qualified firm to provide comprehensive maintenance, repair, and support services for the Motorola Astro Core P25 radio system used across three VA sites in the Palo Alto, Livermore, and Menlo Park campuses. The contractor must respond to emergency calls within three hours, maintain a service desk, perform on‑site diagnostics, manage preventive‑maintenance schedules, and keep all system documentation current. All work must be performed by personnel with appropriate Motorola certifications, background clearances, and safety training, and must comply with the Service Contract Act wage determination (WD 2015‑5623) for Alameda and Contra Costa counties. The award will be a firm‑fixed‑price contract with a one‑year base period and an optional six‑month extension.
• Primary duties: emergency response (≤ 3 hrs), routine preventive maintenance, equipment repair, software updates, and documentation management.
• Required qualifications: Motorola authorization, ≥ 5 years experience with Astro P25 systems, OSHA/NFPA 70E safety certifications, and SDVOSB/WOSB (set‑aside) certification.
• Performance period: 1 Dec 2026 – 30 Nov 2027 (12 months) with possible 6‑month option.
• Reporting: weekly work‑order tracking, quarterly performance reports, and mandatory log maintenance near UPS equipment.