Description
This Sources‑Sought Notice seeks market research for full‑OEM maintenance services on three Bayer Medrad Stellant FLEX CT contrast injectors (two at Marion VAMC and one at Evansville VA HCC) and associated Certegra workstation platforms. The government requires comprehensive labor, parts, software, calibration, cybersecurity hardening, remote diagnostics, and documentation, to be performed by OEM‑certified technicians. Contractors must meet stringent VA security and infection‑control standards, and provide rapid response times (30‑minute triage, 4‑hour onsite for urgent outages).
• Full‑OEM level preventive and corrective maintenance for three CT contrast injectors (serial numbers 122035, 121306, 100521).
• Required services include annual PM, repairs, software updates, cybersecurity hardening, remote diagnostics, calibration, and detailed electronic service reporting within two business days.
• Contractor must supply OEM‑approved parts/consumables, have certified field service personnel, and adhere to VA‑specified response metrics (≤30 min phone, ≤4 hr onsite).
• The notice is for market research only; no solicitation has been issued yet, and vendors must submit a response by 27 Oct 2026 to indicate small‑business status, UEI, any existing Federal Supply Schedule contract, and provide a manufacturer authorization letter.