Description
The Department of Natural and Cultural Resources is seeking a qualified vendor to provide water taxi services for the USS North Carolina Battleship Memorial. The vendor will be responsible for transporting patrons and staff between the memorial and downtown Wilmington, as well as providing services outside of normal operating hours for events. The vendor must provide a vessel that can transport a minimum of 6 passengers and 1 wheelchair, and must adhere to all U.S. Coast Guard maritime safety regulations. The contract term will be for 3 years, with the option to extend. The vendor will be required to pay a minimum of $500 per month in docking fees, as well as a license fee of 8% of gross revenue collected. Some key tasks and deliverables include:
• Providing daily water taxi transportation services for patrons to and from the Battleship North Carolina Memorial
• Transporting passengers across the Cape Fear River from designated landing/pickup spots
• Providing clear boarding announcements and visible staff presence during peak times
• Ensuring safe docking procedures and crowd management during peak visitor times
• Maintaining accurate logs of passenger counts, mileage, and any incidents for regulatory and contractual compliance.