Description
The Texas Department of Public Safety (DPS) is soliciting a vendor to provide software maintenance and support services for its public‑safety radiocommunications system serving the Rio Grande Valley region. The contract is valued at $1,500,000 and will cover updates, bug fixes, data hosting, and ongoing technical support to ensure uninterrupted law‑enforcement communications. The award will be made after the submission deadline of 10 Oct 2026, and the contractor must comply with extensive Texas state procurement, security, and reporting requirements, including background checks, data ownership provisions, and possible audits.
• Scope: Maintenance, updates, and hosting for DPS radio subscriber software.
• Geographic focus: Rio Grande Valley, Texas (statewide DPS jurisdiction).
• Contract value: $1.5 million (estimated).
• Deadline: 8 Oct 2026 5:00 PM.
• Required certifications: Texas SmartBuy exemption, security clearances, compliance with CJIS and other state policies.
• Deliverables: Software patches, version upgrades, help‑desk support, documentation, and performance reporting.
• Duration: Not explicitly stated; typical maintenance contracts range from 1‑3 years.
• Mandatory contact: Angelynn Johnson (procurement liaison).