SP 86368: TaaS Software

Chicago Housing Authority is seeking a qualified vendor to deliver a Testing‑as‑a‑Service (TaaS) solution that automates quarterly validation of its Oracle Cloud Human Capital Management (HCM) system. The contractor will design, implement, and maintain test‑automation scripts, manage a dedicated cloud test environment, provide ongoing support and rapid reporting, and transfer knowledge to CHA staff. The effort spans a three‑year base term with two optional one‑year extensions and requires compliance with strict insurance, M/W/DBE, and Section 3 participation goals. • Develop and maintain automated test scripts for all major Oracle HCM modules (currently 343 scripts). • Provision and administer a cloud‑based test environment, execute quarterly patch‑cycle testing (Feb, May, Aug, Nov), and deliver status reports within one business day. • Provide continuous support, enhancements, detailed documentation, training, and recommendations for new testing methodologies. • Meet insurance minimums (CGL, Auto, Workers’ Comp, Tech E&O) and list CHA as additional insured; submit mandatory post‑award forms within 7 days. • Achieve 20 % M/W/DBE hard‑cost participation and 3 % Section 3 subcontracting, with 25 % Section 3 labor hours.