REMOTE REAL-TIME WATER, SEWER, AND REUSE (W/S/R) MONITORING AND MODELING SYSTEM

The St. Johns County Utilities Department is seeking a qualified contractor to provide hosting, security, documentation, and training support for a remote, real-time Water, Sewer, and Reuse (W/S/R) monitoring and modeling system. The system should include secure, 24x7x365 cloud-based hosting, protected internet-based and mobile user access, real-time data collection and integration, and support for critical utility functions such as sanitary sewer flow and rainfall monitoring, inflow and infiltration (I&I) analysis, hydraulic and performance modeling, remote equipment management, alarm notification, reporting, and integration with existing GIS and asset management systems. The contractor should have experience supporting secure, mission-critical utility monitoring platforms and be capable of delivering reliable service, strong data security, scalable performance, and user support tailored to water, sewer, and reuse utility operations. Key features of the system include: • Secure, 24x7x365 cloud-based hosting • Protected internet-based and mobile user access • Real-time data collection and integration • Support for critical utility functions such as sanitary sewer flow and rainfall monitoring • Inflow and infiltration (I&I) analysis • Hydraulic and performance modeling • Remote equipment management • Alarm notification • Reporting • Integration with existing GIS and asset management systems