Description
The National Institutes of Health (NIH) is seeking a contractor to provide instrument maintenance services for the IncuCyte SX5, a live imaging system used for research on viral diseases. The contract will be for a period of 12 months, with the option for renewal. The contractor will be expected to provide preventive maintenance inspections, repair services, and software upgrades. The NIH is looking for a contractor who can provide certified technicians and original equipment manufacturer (OEM) parts. The contract will be awarded on a non-competitive basis, and interested parties may submit a capability statement or proposal in response to this notice.
• The contractor will be expected to deliver OEM certified technician services.
• The contractor will provide coverage for repair, OEM parts, labor, and travel.
• The contractor will provide priority response for IncuCytes under warranty.
• The contractor will provide software upgrades as released.