The Osceola Early Learning Coalition is seeking a qualified firm to provide Information Technology oversight, cybersecurity services, and systems support. The selected firm will work collaboratively with the Coalition's IT staff to enhance system performance, cybersecurity posture, and operational efficiency. The scope of work includes general oversight and collaboration, compliance and cybersecurity standards, transition services, ongoing support services, training and knowledge transfer, and cybersecurity and protection services. The firm will be required to demonstrate working knowledge of and ongoing compliance with applicable state and federal regulations, including Chapter 60GG-2, Florida Administrative Code, and the Office of Early Learning's Information Technology Security Manual.
• The Coalition is looking for a firm with relevant experience in providing IT oversight and cybersecurity services to organizations of similar size and complexity.
• The firm will be expected to provide a comprehensive approach to IT oversight, including cybersecurity, systems support, and training.
• The firm will be required to comply with all applicable state and federal regulations, including those related to data privacy and confidentiality.
• The firm will be expected to provide a detailed transition plan, including remote access configuration, secure access to software and systems, and documentation review and knowledge transfer.
• The firm will be required to provide ongoing support services, including technical oversight, preventative maintenance, and incident response.
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