Configurable Regulatory Program Information Management System

The Orange County Sanitation District (OC San) is conducting a market‑research Request for Information to gather details from software vendors, platform providers, system integrators, and implementation partners about solutions that could modernize its Industrial Pretreatment Program’s information system. The desired solution is a configurable, low‑code/no‑code, cloud‑hosted (SaaS preferred) regulatory‑program management platform that enables OC San staff to create, modify, and maintain records, forms, workflows, decision rules, dashboards, and reports without custom code. Key functional areas include entity/facility record keeping, permit/application lifecycles, obligations and compliance monitoring, field inspection mobile support (including offline capability), laboratory data integration, enforcement case management, external self‑service portal, fee and financial tracking, GIS integration, and robust reporting/analytics. The RFI emphasizes vendor‑neutral, outcome‑based requirements, data ownership, exportability, security, auditability, and minimal long‑term vendor lock‑in. Responses are due December 10 2026, with questions due November 5 2026. No contract will be awarded from this RFI; it is solely for information gathering to shape a future competitive procurement. • Seek a cloud‑based, configurable regulatory‑program platform (SaaS preferred). • Low‑code/no‑code tools for forms, workflows, rules, and reports. • Support for mobile/field inspections, offline data capture. • Integration points for GIS, finance/ERP, laboratory systems, and identity services. • Secure external portal for regulated entities to submit applications, reports, and payments. • Comprehensive audit trail, data export, and data‑ownership guarantees. • Budgetary pricing and licensing estimates requested for planning.